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100 Things you can do now to improve the value of your Business

  1. Remove your personal expenses from the business

  2. Start to track your customer service issues

  3. Develop a list of action items to reduce cost

  4. Develop a list of action items improve customer service

  5. Establish Quarterly Business Reviews with your top clients

  6. Establish Quarterly Business Reviews with your top vendors

  7. Build a referral program

  8. Share financials with all employees

  9. Ensure you have employment agreements in place

  10. Ensure you have employees sign privacy policies

  11. Ensure each employee has a performance review

  12. Ensure each employee has annual goals

  13. Track employees against their goals on a quarterly basis

  14. Create a folder with all your key legal documents

  15. Reward employees for ideas they bring forward

  16. Start quarterly board meetings

  17. Create monthly and quarterly financial goals

  18. Review the financial goals in the quarterly board meeting

  19. Have an external advisor sit on the board

  20. Segment your customers into groups

  21. Track profitability by customer group

  22. Develop strategies for each customer group

  23. Fire customers that are not profitable

  24. Ensure you have vendor agreements set-up for each vendor

  25. Ensure you have customer agreements set-up for each customer

  26. Create a LinkedIn page

  27. Ensure you insurance liability agreements are up to date

  28. Utilize a bookkeeper

  29. Track your financials in QuickBooks (or similar)

  30. Ensure your financials for the past five years are accessible and stored correctly

  31. Ensure your tax returns for the past five years are accessible and stored correctly

  32. Bid out vendor contracts to ensure you are getting the best price

  33. Ask vendors for volume discounts

  34. Dedicate budget dollas for training

  35. Develop a 401k program

  36. Match employee’s 401k contributions

  37. Have a defined vacation policy

  38. Ensure your employees take vacations

  39. Ensure you take a vacation

  40. Establish an employee quarterly all-hands

  41. Update your website

  42. Ensure your website has update to date terms of use

  43. Ensure your website has an update privacy policy

  44. Ensure your website is mobile friendly

  45. Allow clients to schedule calls / meetings with you directly from your website

  46. Automate client billing

  47. Incentivize clients who pay faster

  48. Regularly send out client newsletters

  49. Understand your value proposition

  50. Communicate your value proposition to clients

  51. Build subscription products

  52. Ask your Accountant ways to improve your taxes

  53. Review & question operating expenses with employees

  54. Giveaways branded merch to your clients and vendors

  55. Document your tech stack

  56. Ensure your critical data is backed up

  57. Create a data warehouse

  58. Learn how to use a business intelligence tool

  59. Create a Google Analytics business account

  60. Add a Google pixel to your website

  61. Create a Meta business account

  62. Add a Meta pixel to your website

  63. Develop a social media strategy

  64. Develop SOPs for core business processes

  65. Develop SOPs for core employee processes

  66. Ensure SOPs are up to date

  67. Make SOPs available for all employees

  68. Develop vendor contingency plans

  69. Develop employee contingency plans

  70. Develop IT contingency plans

  71. Reduce employee turnover

  72. Ensure your business licenses are up to date

  73. Ensure your business licenses are stored in a central location

  74. Have an operating agreement and by-laws

  75. Reduce customer concentration

  76. Refresh your product line

  77. Track cash flow on a monthly basis

  78. Review cash flow on a monthly basis

  79. Forecast cash flow

  80. Identify gaps in cash flow

  81. Ensure you have documentation for all credit notes

  82. Renegotiate the terms for your credit notes

  83. Review what the competition is doing

  84. Install a CRM

  85. Use the CRM

  86. Ensure developer code is backed-up in Github (or similar)

  87. Ensure you are the owner of and have access to the code

  88. Ensure your brand name is registered and renewed with the USPTO

  89. Communicate to customers more

  90. Categorize your inventory into ABC SKU’s

  91. Challenge your need to keep selling the C SKU’s

  92. Liquidate no move SKU’s

  93. Variablize costs

  94. Eliminate unnecessary subscriptions

  95. Eliminate unnecessary retainers

  96. Refresh your logo

  97. Clean and unclutter your office space

  98. Do a face-to-face visit with a client

  99. Buy services from a competitor

  100. Ask for help

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